Member Enrollment Representative

Job Summary

Processing member enrollments remotely, the full-time Member Enrollment Representative will manage data entry, ensure compliance with regulations, and respond to member inquiries while maintaining accurate records in the enrollment system.

Key responsibilities

• Process new member enrollments and ensure all required documents are accurately completed
• Maintain comprehensive records of member enrollment activities and communications
• Collaborate with cross-functional teams to enhance the member enrollment experience

Required qualifications

• High School Diploma or Equivalent required; Associate's Degree in a related field preferred
• 1-2 years of experience in a customer service, administrative, or enrollment role required
• 2-3 years of experience in member enrollment or a related role in the health insurance industry preferred
• Experience with QNXT is highly preferred
• Solid understanding of member enrollment processes and compliance requirements