Member Experience Coordinator

Job Summary

A company is looking for a Member Experience Coordinator to provide administrative and member service support to collegiate chapters, members, and volunteers.

Key Responsibilities

• Perform routine check-ins on chapter operations and follow up with collegiate chapter officers and volunteers
• Provide administrative support for annual initiatives and maintain accurate collegiate chapter files
• Assist chapters with financial record maintenance and process membership resignation requests

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience in non-profit, educational, or administrative functions
• Understanding of higher education and experience working with college students
• Fraternity or sorority membership preferred
• Familiarity with membership databases and learning management systems
• Willingness to travel periodically for in-person meetings as directed