Member Service Advisor

Job Summary

A company is looking for a Member Service Advisor I to provide high-quality service and support to members.

Key Responsibilities

• Provide prompt and accurate service while understanding and addressing member needs
• Perform member account maintenance and provide first-tier technical support for electronic services
• Maintain member confidentiality and uphold the credit union's ethical standards

Required Qualifications

• High school diploma or G.E.D
• Minimum 1 year of experience in a financial institution
• Minimum 1 year of call center, sales, or related experience
• Basic to intermediate computer skills, including Microsoft Office applications
• Ability to work independently and in a fast-paced environment