Member Service Advisor

Job Summary

A company is looking for a Member Service Advisor I.

Key Responsibilities

• Provide high-quality service while cross-selling products and services
• Resolve member inquiries and issues through various communication channels
• Perform account maintenance and provide technical support for electronic services

Required Qualifications

• High school diploma or G.E.D
• Minimum 1 year of experience in a financial institution
• Minimum 1 year of experience in a call center or sales environment
• Basic to intermediate computer skills, including Microsoft Office
• Ability to work independently and manage time effectively