Member Service Agent

Job Summary

A company is looking for a Member Service Agent to provide financial transaction services and product education to members.

Key Responsibilities

• Takes incoming calls to assist members with account needs and transactions
• Opens new accounts and processes checks
• Responds to members' inquiries via email and chat, providing information on products and services

Required Qualifications

• High school diploma or GED and six months of experience working with the general public
• Previous phone experience is helpful
• Must be friendly, personable, professional, and service-oriented
• Ability to multi-task and adapt to change
• Spanish speaking is a plus