Member Service Representative

Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Jul 09, 2024
This job expires in: 27 days

Job Summary

A company is looking for Member Service Representatives - Work from Home.

Key Responsibilities:
  • Respond to a high volume of incoming calls from members and providers
  • Maintain knowledge of company contracts and policies and effectively interpret information
  • Utilize appropriate resource materials to resolve customer inquiries and problems while delivering outstanding service

Required Qualifications:
  • High school diploma or equivalent required, bachelor's degree preferred
  • Prior professional work experience, ideally with customer service
  • Working knowledge of Microsoft Office products
  • Bilingual in Spanish, Portuguese, Haitian Creole or other language is highly desirable
  • Able to comfortably work from home with access to a high-speed internet connection

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