Member Service Representative

Job Summary

A company is looking for a Member Service Representative.

Key Responsibilities

• Provide excellent member service and represent the organization in a professional manner
• Perform routine and complex member transactions accurately and efficiently
• Actively engage with team members to meet branch sales and service goals

Required Qualifications

• High school diploma or college degree
• 1+ years of relevant experience in a financial or customer service cash handling environment
• Ability to complete new account and loan training within 1 year
• Familiarity with basic PC applications such as Word, Excel, and Outlook
• Bilingual in Spanish is a plus