Member Service Representative

Job Summary

A company is looking for a Member Service Representative (Banker).

Key Responsibilities

• Provide excellent member service and perform routine and complex transactions accurately
• Assist with various branch tasks and maintain knowledge of credit union products and services
• Actively listen to member needs and offer appropriate referrals for products and services

Required Qualifications

• High school diploma or college degree
• 1+ years of relevant experience in a financial or customer service cash handling environment
• Ability to complete new account and loan training within 1 year of service
• Basic knowledge of PC applications such as Word, Excel, and Outlook
• Bilingual in Spanish is a plus