Member Services Coordinator

Job Summary

A company is looking for a Member Services Coordinator to provide exceptional customer service and support participants in their wellness program.

Key Responsibilities

• Answer inquiries related to HealthCheck360 products, services, and programs via phone, email, and chat
• Assist with processing Physician's Screening Forms and other special projects
• Support advocacy services to help members navigate and utilize their benefits effectively

Required Qualifications

• Positive and team-oriented attitude
• Solution-focused mindset
• Highly organized
• Ability to maintain composure in various situations
• Experience in customer service or related fields preferred