Member Services Coordinator

Job Summary

A company is looking for a Member Services Coordinator to provide exceptional customer service and support participants in their wellness program.

Key Responsibilities

• Answer inquiries related to HealthCheck360 products, services, and programs via phone, email, and chat
• Assist with processing Physician's Screening Forms, participant outreach, and other special projects
• Support advocacy services to help members understand and utilize their benefits effectively

Required Qualifications, Training, and Education

• Experience in customer service or a related field
• Ability to work Monday through Friday, 8-5pm
• Strong organizational skills
• Team-oriented and solution-focused mindset
• Ability to handle multiple tasks and maintain composure in a fast-paced environment