Member Services Coordinator

Job Summary

A company is looking for a Member Services Coordinator I.

Key Responsibilities

• Schedule consults and assist members and providers for all service offerings
• Provide detailed information about benefits and coordinate care for members and patients
• Collect and document member demographics, health history, and chief complaints

Required Qualifications

• High School Diploma; some college and Certified Medical Assistant (CMA) desired
• Minimum 2 years of customer service and telehealth experience
• Knowledge of basic medical terminology
• Proficiency in Microsoft Office Suite, particularly Excel (preferred)
• Ability to work weekends and maintain an internet speed of 30MPS or higher