Member Services Coordinator
Job Summary
Supporting Recuro's Clinical Operations Team, the hybrid Member Services Coordinator will manage scheduling and assist members with virtual consults and healthcare inquiries while working in College Station, Texas.
Key responsibilities
- Schedule consults and assist members and providers for all Recuro service offerings
- Provide detailed information to members regarding their benefits and general care coordination inquiries
- Collect and document member demographics, health history, and chief complaints while monitoring the status of virtual consultations
Required qualifications
- High School Diploma; some college or Certified Medical Assistant (CMA) preferred
- Minimum 2 years of customer service and telehealth experience
- Fluency in English and flexibility to work weekends
- Knowledge of basic medical terminology and proficiency in Microsoft Office Suite
- Ability to maintain an internet speed of 30MPS or higher
Complete Job Description
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