Member Services Data Analyst

Job Summary

A company is looking for a Member Services Analyst.

Key Responsibilities

• Develop and manage KPIs, dashboards, and automated reports for the Member Financial Services department
• Conduct data analysis to provide strategic insights and recommendations for operational improvements and member experience enhancements
• Collaborate with cross-functional teams to unify data sources and support data-driven decision-making

Required Qualifications

• 5+ years of related data analytics experience
• 4+ years of experience in business intelligence and financial services analytics
• Experience with large, complex datasets and data modeling
• Deep understanding of KPI design and performance measurement
• Ability to present findings clearly to various audiences