Member Services Executive

Job Summary

A company is looking for a Member Services Service Executive I.

Key Responsibilities

• Build and improve client relationships, ensuring timely resolution of operational issues
• Manage and deliver responses for the Contact Center Services & Solutions product and related programs
• Develop and execute service account plans while maintaining CRM records and client meeting materials

Required Qualifications

• Bachelor's Degree in a related field or a combination of education and relevant experience
• Five years of client relationship experience in the financial service or contact center industry
• Two years of experience in Client Service Delivery or a similar role servicing accounts or clients