Member Services Intake Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Reviewed: Tue, Sep 12, 2023

Job Summary

A company is looking for a Member Services Intake Specialist.

Key Responsibilities:
  • Assist members with initial setup of balance bills and respond to inquiries
  • Initiate member balance bill/account information accurately and coordinate issue resolution
  • Track and resolve balance bill setup inquiries and issues
Required Qualifications:
  • High School Diploma or GED (Bachelor's Degree preferred)
  • 2+ years of customer service experience, preferably in healthcare
  • Proficient in Microsoft Outlook, Word, Excel, and internet navigation
  • Experience in healthcare or billing environments is a plus
  • Ability to adapt in a fast-paced environment

COMPLETE JOB DESCRIPTION

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