Member Services Supervisor

Job Summary

A company is looking for a Member Services Supervisor.

Key Responsibilities

• Cross-train personnel and ensure staff is informed about products and services
• Lead the team in building member relationships and making informed product recommendations
• Ensure compliance with safety, security, and regulatory training while resolving member requests and complaints

Required Qualifications

• Associate's Degree or equivalent experience is required
• 1+ years of experience in a sales, retail, or customer service environment is required
• Prior successful sales and service experience is required
• Ability to handle confidential matters with discretion
• Strong time management, planning, and organizational skills