Member Services Supervisor

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Jun 13, 2025

Job Category: Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Some College

Job Summary

A company is looking for a Member Services Supervisor.

Key Responsibilities

Manage and coach Member Advocates to ensure exceptional service
Monitor performance indicators and address issues through training and coaching
Promote a positive team culture and identify process improvements

Required Qualifications

High school diploma or GED required; Associate's Degree preferred
Minimum 2 years of leadership experience in a Call Center or Customer Support environment
Experience leading contact center teams and managing performance in high-volume operations
Prior experience with chat support and leading virtual teams preferred
Bilingual capabilities are a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

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