Member Support Representative

Job Summary

A company is looking for a Member Support Representative to deliver excellent member experiences and support.

Key Responsibilities

• Answer calls and provide information on membership, products, and services
• Process basic financial transactions and account maintenance requests
• Research and resolve member requests while adhering to security and confidentiality protocols

Required Qualifications, Training, and Education

• 1 to 2 years of Call Center, Teller, or Retail experience required
• High school diploma, GED, or equivalent
• Equivalent combination of education and experience may substitute for stated qualifications
• Proficient in basic applications in a Windows-based environment
• Ability to work effectively with others and learn quickly