Member Support Specialist

Location: Remote

Compensation: Hourly

Reviewed: Fri, Jan 16, 2026

This job expires in: 30 days

Job Category: Healthcare

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Member Support Specialist (Mon-Fri 11am-8pm EST).

Key Responsibilities

Answer incoming calls, emails, and chats from members and care coordinators
Resolve member concerns related to benefits, portal support, and general inquiries
Manage web support tickets and assist with member education and access to services

Required Qualifications

High school diploma or GED required
Two or more years of call center experience
Previous experience in health insurance or healthcare environment
Computer literate with strong data entry skills
Customer service-oriented

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...