Member Support Specialist

Job Summary

A company is looking for a Member Support Specialist.

Key Responsibilities:

• Process referral requests and coordinate appointment scheduling for behavioral health providers
• Support members in initiating their program journey and completing pre-visit paperwork
• Maintain member resource library and assess program fit based on member population needs

Required Qualifications:

• High school diploma (preferred: Associate's Degree)
• 1 or more years of healthcare experience, with behavioral health experience being a plus
• Proficient in Microsoft Office and health care documentation systems
• Appointment scheduling experience
• Reliable high-speed internet connection and ability to work from home