Membership Administrator

Job Summary

Working remotely within Oregon, Washington, Idaho, or Utah, the full-time Membership Administrator will process enrollment applications, manage billing discrepancies, and provide customer service for various health care programs while contributing to an economically sustainable health care system.

Key responsibilities

• Process and maintain enrollment applications, ensuring accuracy of eligibility data and member information
• Generate, review, and reconcile individual and group billings, ensuring compliance with corporate standards
• Provide customer service through written correspondence and phone, addressing inquiries and making necessary corrections

Required qualifications

• High School diploma or GED
• 1 year of accounts receivable or customer billing experience
• Proficiency in Microsoft Word, Excel, and Outlook or comparable software
• Strong math skills with the ability to perform calculations effectively
• Experience with AI tools to enhance productivity is highly desired