Membership Assistant

Job Summary

Supporting membership recruitment and retention efforts, the full-time Membership Assistant will manage member inquiries, process applications, and assist with data administration and event support in a remote capacity while working from California.

Key responsibilities

• Correspond with members to handle inquiries, complaints, and information requests regarding membership
• Process membership applications, renewals, and resignations while maintaining the membership database
• Assist in creating marketing materials and support the development of member events and activities

Required qualifications

• Bachelor's degree
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, Teams, and Notes
• Minimum of one year of experience in membership administration, customer service, or a related field
• Strong organizational skills with a professional work ethic
• Ability to multi-task and maintain attention to detail