Membership Coordinator

Job Summary

To support the growth and engagement of members, the full-time remote Membership Coordinator will manage member inquiries, analyze membership data, and oversee day-to-day operations while collaborating across departments to enhance the membership experience.

Key responsibilities

• Analyze membership data to identify trends and opportunities for growth and retention
• Serve as the primary point of contact for member inquiries, providing exceptional customer service
• Manage daily membership operations, including processing, account maintenance, and issue resolution

Required qualifications

• Bachelor's degree or equivalent combination of education and experience
• 1-3 years of experience in membership, customer service, nonprofit administration, or related fields
• Strong analytical skills with the ability to interpret data and communicate insights
• Experience with spreadsheets and reporting tools, including Microsoft Excel
• Ability to manage multiple priorities in a collaborative, fast-paced environment