Membership Coordinator

Job Summary

To support the National Volunteer Fire Council's mission, the full-time Membership Coordinator will manage member services, outreach, and communications while maintaining accurate membership records in a remote work environment.

Key responsibilities:

• Maintain a thorough understanding of membership categories and effectively communicate benefits to members
• Assist in membership processes including dues renewals, data entry, and maintaining accurate database records
• Support the online member forum and draft presentations to attract new members and engage existing ones

Required qualifications:

• Bachelor's degree from an accredited college or university
• Two to four years of related experience and/or training
• Experience with membership databases and email marketing systems preferred
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint
• Demonstrated success in recruiting and retaining members