Membership Operations Coordinator

Job Summary

A company is looking for a Membership and Operations Coordinator to enhance member experience through customer service and accurate membership processing.

Key Responsibilities

• Serve as the primary contact for returned inventory and related follow-up
• Maintain and update membership and donor records in the CRM, ensuring accuracy and compliance
• Process memberships, donations, and fulfillment requests while collaborating with internal teams and external vendors

Required Qualifications

• Bachelor's degree and 1 to 3 years of professional experience in customer service or membership services
• Experience with CRM systems and Microsoft Office Suite
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with third-party vendors is a plus
• Commitment to the organization's mission and values; passion for angling preferred