Membership Operations Specialist

Job Summary

To support a growing team, the fully remote Membership Operations Specialist will manage proposal preparation and membership inquiries while coordinating cross-team activities and reporting to senior leadership.

Key Responsibilities

• Support the preparation and submission of proposals, including document formatting and content development
• Serve as a point of contact for member inquiries and assist with data management in the CRM system
• Prepare summaries and activity reports for senior leadership while coordinating follow-through on action items across team workstreams

Required Qualifications

• Bachelor's degree in a related field, or equivalent experience and certification
• Minimum of 3-5 years of professional experience in a nonprofit, health, or mission-driven organization
• Demonstrated ability to operate independently and manage multiple concurrent priorities in a fast-paced environment
• High proficiency in Microsoft Office Suite, particularly Excel for tracking and reporting
• Experience with CRM platforms, preferably Microsoft Dynamics