Membership Services Specialist

Job Summary

A company is looking for a Membership Services Enablement Specialist to design and operationalize member support through AI systems.

Key Responsibilities

• Design and structure end-to-end member support scenarios, defining inputs and decision logic
• Build and implement AI workflows, including agents and system logic within AI tools
• Test, validate, and continuously improve AI behavior by analyzing performance data and feedback

Required Qualifications

• Experience working with AI systems, automation tools, or workflow design
• Ability to analyze performance data and feedback to generate actionable insights
• Proven ability to collaborate effectively across teams in a fast-paced environment
• Strong commitment to leveraging AI tools in day-to-day tasks
• Experience translating complex processes into clear, structured logic