Mental Health Coordinator

Job Summary

Coordinating patient appointments and providing essential information, the full-time Mental Health Patient Coordinator will manage scheduling, communicate with patients about insurance and financial responsibilities, and ensure excellent customer service in a remote setting.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
• Communicate insurance coverage and financial obligations clearly to patients and referral sources
• Maintain and update patient information, responding promptly to inquiries from patients and providers

Required qualifications

• Experience with insurance eligibility
• Bachelor's degree preferred
• Bilingual Spanish preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively