Mental Health Patient Coordinator

Job Summary

Coordinating patient appointments and providing essential information, the full-time Mental Health Patient Coordinator will manage scheduling, communicate with patients and providers, and handle insurance inquiries in a remote setting.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while maintaining accurate records
• Provide clear information regarding services, insurance benefits, and financial responsibilities to patients and referral sources
• Respond promptly to inquiries and collaborate with billing teams to resolve insurance issues

Required qualifications

• Experience with insurance eligibility
• Bachelor's degree preferred
• Bilingual Spanish preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively