Mental Health Patient Coordinator

Job Summary

Coordinating patient appointments and providing essential information, the full-time Mental Health Patient Coordinator will manage scheduling, communicate with patients regarding insurance and financial responsibilities, and ensure excellent customer service in a remote setting.

Key responsibilities

• Schedule, reschedule, and cancel patient appointments while adhering to practice protocols
• Communicate insurance coverage details and financial obligations to patients and referral sources
• Respond to inquiries and maintain accurate patient information and insurance eligibility records

Required qualifications

• Experience with insurance eligibility
• Bachelor's degree preferred
• Bilingual in Spanish preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively