Merchandise Operations Manager

Job Summary

A company is looking for a Merchandise & Physical Products Manager who will take ownership of branded products, logistics, and partnerships to help scale this direction into a profitable business line.

Key Responsibilities

• Manage end-to-end merchandise operations including production, inventory, logistics, and delivery
• Launch new merchandise formats such as branded items, VIP gifts, event products, and limited editions
• Collaborate with product, UX, and marketing teams to enhance user experience and own pricing and profitability

Required Qualifications

• Experience in merchandise, e-commerce, or physical product operations
• Strong organizational and operational skills
• Experience working with suppliers and logistics partners
• Business mindset focused on margins and scalability
• Ability to take ownership and build processes from scratch