Merchant Experience Lead

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Wed, May 15, 2024

Job Category: Product Management

Career Level: Experienced

Job Summary

A company is looking for a Merchant Experience Lead in North America.

Key Responsibilities:

Contribute to crafting and executing a comprehensive merchant experience strategy
Spearhead the development of merchant journey maps and personas
Collaborate with cross-functional teams to ensure seamless merchant experiences

Required Qualifications:

Minimum of 6 years of leadership experience in customer experience and engagement roles
Deep understanding of customer behavior, insights, and trends
Strong technical acumen in customer experience technologies
Strategic thinker with a results-oriented mindset
Experience working in fast-paced, dynamic environments

COMPLETE JOB DESCRIPTION

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Job is Expired

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