Merchant Maintenance Representative

Job Summary

Merchant Maintenance Representative is a full-time position responsible for merchant maintenance and support services, including account changes and ticket management.

Key Responsibilities

• Review daily assignment queue for ticket handling
• Accurately handle merchant and agent ticket and email requests, including updates and maintenance
• Ensure proper record-keeping according to company policy

Required Qualifications

• High School Diploma or equivalent
• 1-2+ years of experience with software user interfaces, preferably in merchant processing
• Experience with data entry
• Proficiency with MS Office Suite
• Understanding of emerging technologies and trends in the payments space