Merchant Onboarding Manager

Job Summary

Leading a team of Merchant Onboarding Executives, the full-time Merchant Onboarding Manager will drive performance and operational excellence in activating merchant partners while working onsite in KSA.

Key Responsibilities

• Hire, train, and manage a team focused on achieving key performance indicators in a high-performance sales culture
• Integrate technology to automate lead pre-qualification, enhancing the efficiency of the sales process
• Own and optimize the end-to-end onboarding funnel, identifying and addressing bottlenecks to ensure swift merchant activation

Required Qualifications

• 7+ years of experience in high-velocity Sales, Business Development, or Sales Operations
• 3+ years of experience managing large teams (15+ people) and other managers
• Proven track record of implementing sales technology to improve operational efficiency
• Experience in Fintech, BNPL, SaaS, or high-volume E-commerce is preferred
• Strong command of data analysis tools such as Excel, Salesforce, or Tableau