Merchant Sales Enablement Consultant

Job Summary

Owning the onboarding and continuous development of Merchant Services sales employees, the full-time Merchant Sales Enablement Consultant will design and implement learning programs, enhance sales effectiveness, and foster a sustainable learning culture across Business Banking.

Key responsibilities

• Develop and manage structured onboarding, training, and ongoing education programs for Merchant Services sales teams
• Create engaging learning experiences that drive behavior change and improve sales conversations and client recommendations
• Collaborate with senior leaders to identify business challenges and translate them into scalable enablement strategies

Required qualifications

• Minimum of 5 years of experience in Merchant Services, Payments, Sales Enablement, or Learning & Development
• Strong understanding of consultative sales methodologies and sales readiness best practices
• Proficiency in Microsoft Office Suite, particularly PowerPoint, and experience with Learning Management Systems
• Experience designing diverse learning programs, including instructor-led and digital formats
• Ability to simplify complex concepts into engaging visuals and job aids for effective learning