Merchant Solutions Consultant

Job Summary

A company is looking for a Merchant Solutions Consultant (Remote).

Key Responsibilities:

• Provide daily management and sales support for merchant portfolios, including bids, risk reporting, and customer service
• Drive key initiatives and ensure timely completion of high-value activities to support strategy implementation
• Collaborate with product, sales teams, and vendor partners to achieve portfolio goals and optimize workflows

Required Qualifications:

• Bachelor's degree in business administration or a related field
• 4-7 years of direct merchant services experience or support management within the merchant industry
• Immediate working knowledge of merchant services products and relationship management
• Strong expertise in interchange analysis and knowledge of PCI DSS compliance standards
• Proven customer service skills and ability to manage competing priorities in fast-paced environments