Michigan Licensed Claim Representative

Job Summary

Managing a caseload of Michigan No-Fault Personal Injury Protection (PIP) claims, the full-time Michigan Licensed Claim Representative will investigate and administer both litigated and non-litigated claims while collaborating with various stakeholders in a fully remote setting.

Key responsibilities

• Determines compensability and causal relationships for claims through thorough investigations
• Establishes reserves and manages medical bills related to claims while ensuring compliance with state legislation
• Negotiates settlements and closes files in accordance with performance standards and legal requirements

Required qualifications

• Bachelor's degree in a related field or equivalent experience in MACP claim handling
• Three years of experience in handling MCAP claims, with preferred experience in multiple jurisdictions
• Knowledge of Michigan Assigned Claims Plan and Michigan Automobile No Fault regulations
• Proficiency in using computers and company standard software specific to the position
• Certification or progress toward certification in claims handling is highly preferred