Michigan Referral Coordinator

Job Summary

To support efficient clinic operations, the full-time Michigan Referral Coordinator will manage patient referrals, prior authorizations, and appointment scheduling while working remotely with potential training in Traverse City, MI.

Key responsibilities

• Manage referrals into and out of the clinic, including prior authorizations and medical records
• Call patients to schedule appointments and verify insurance and demographic information
• Communicate effectively with patients and healthcare staff to ensure operational efficiency

Required qualifications

• Associate degree in health services administration or a related field, or 5 years of healthcare experience in lieu of a degree
• At least three years of experience in a related field with advancing responsibilities
• Preferred knowledge of MHC's automated information systems, including Cerner and Microsoft products
• Experience with Microsoft Office Suite products is highly preferred