Microsoft 365 Administrator

Job Summary

To support advanced technical operations, the remote contract Tier 3 Microsoft 365 Administrator will manage and optimize M365 services, serve as the highest-level escalation point for complex incidents, and collaborate with security teams to ensure compliance with regulatory requirements.

Key responsibilities

• Administer, optimize, and maintain M365 services, focusing on SharePoint, Exchange, and Teams
• Serve as the escalation point for complex M365 incidents, conducting root cause analyses and managing cases with Microsoft support
• Collaborate with security teams to design and maintain Conditional Access policies and Data Loss Prevention rules

Required qualifications

• 5+ years of experience administering Microsoft 365 in a large-scale enterprise environment
• Expert-level experience managing SharePoint Online, Exchange Online, and Microsoft Teams
• Strong scripting skills using PowerShell, Microsoft Graph, and M365 APIs
• Solid understanding of Entra ID, including identity and access management
• Experience troubleshooting hybrid environments with on-premises Active Directory integration