Microsoft Entra ID Helpdesk Technician

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Feb 23, 2026

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for an Extra ID Helpdesk Technician to provide operational support for Microsoft Entra ID services.

Key Responsibilities

Provide Tier I-III operational support for Microsoft Entra ID B2B external collaboration services
Troubleshoot external user access issues and support onboarding for external agency users
Monitor and respond to identity-related support tickets and maintain accurate documentation

Required Qualifications, Training, and Education

3+ years of relevant IT experience supporting identity management or enterprise helpdesk environments
Experience with user account provisioning and external collaboration access issues
Working knowledge of Microsoft Entra ID and authentication concepts
Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent experience
Must be able to obtain and maintain a Public Trust clearance

COMPLETE JOB DESCRIPTION

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Job is Expired

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