Microsoft Support Administrator

Job Summary

A company is looking for a Microsoft Support Engineer/Admin.

Key Responsibilities:

• Provide Level 2 technical support for Microsoft products and manage Azure & Microsoft 365 services
• Administer and troubleshoot Microsoft 365 user accounts and manage Microsoft Exchange Online
• Respond to support tickets and collaborate with engineers to resolve complex technical issues

Required Qualifications:

• Bachelor's degree in computer science or information technology preferred, or relevant NOC experience
• 5+ years of Microsoft Administration experience
• Strong knowledge of Microsoft 365 admin center, Exchange Online, and Teams
• Required Certifications: Microsoft 365 Certified: Modern Desktop Administrator Associate and Azure Fundamentals: AZ-900
• Experience with Windows Server, Active Directory, and PowerShell scripting preferred