Microsoft Teams Engineer

Job Summary

A company is looking for a Microsoft Teams Customer Engineer to manage customer satisfaction and support for Microsoft Teams initiatives.

Key Responsibilities

• Conduct standard product workshops and in-depth product reviews
• Perform health checks, assessments, and post-operational reviews of product implementations
• Act as the primary technical contact for advanced support and problem resolution for corporate customers

Required Qualifications

• 7+ years of experience supporting UC communication solutions for Microsoft Teams
• In-depth experience with MS Teams Telephony and architecture
• 5+ years of experience with voice, video, and meeting solutions, including MS Teams Live Events
• Understanding of Microsoft's Modern IT Architecture and Strategy
• PowerShell/Scripting experience and deep troubleshooting skills with Teams