Microsoft Teams Phone Engineer

Job Summary

A company is looking for a 3 TEAMS Phones Customer Engineer.

Key Responsibilities

• Support Microsoft Teams Rooms (MTRs) deployments and ensure optimal user experience
• Act as the first line of expertise for customers, addressing inquiries and resolving issues
• Implement Teams Phone solutions, conduct network readiness assessments, and provide guidance on core Teams features

Qualifications

• 5+ years in customer-facing roles in Unified Communications or IT consulting
• Proven experience with Microsoft Teams Phone and telephony infrastructure
• Hands-on expertise with Microsoft Teams Rooms (MTRs) deployments
• Strong understanding of network dependencies for Teams media flows
• Familiarity with Microsoft 365 services and troubleshooting tools for Teams devices