Mid-Level Account Manager

Job Summary

A company is looking for a Middle Account Manager for the Payment Team.

Key Responsibilities

• Develop existing and new accounts into mutually beneficial partnerships by aligning products with business goals
• Lead the payments-focused onboarding process for newly signed clients and manage operational issues
• Present new product upgrades and translate client needs into structured feedback for development teams

Required Qualifications

• 2 years+ experience in the iGaming industry within a customer-facing or account management role
• Advanced MS Office proficiency, particularly in Excel and PowerPoint
• B2 English level with the ability to explain technical concepts to non-technical stakeholders
• Basic experience with CRM/BI tools and project management software (Jira, Confluence, or similar)
• Basic technical understanding of web services and the software development life cycle (SDLC) is a plus