Mid-Market Account Executive

Job Summary

Mid-Market Account Executive, responsible for driving expansion and renewal sales for mid-market customers in a full-time role focused on account management and customer relationship building.

Key Responsibilities

• Develop and implement growth plans for mid-market accounts, identifying stakeholders and opportunities
• Manage expansion through cross-sell and upsell initiatives while maintaining a structured renewal process
• Collaborate with Service Managers and Solutions Architects to enhance customer experience and ensure effective commercial responses

Required Qualifications

• Bachelor's degree in Business, Communications, Marketing, or a related field preferred; equivalent experience considered
• 3-5+ years of experience in account management, commercial sales, or B2B solution selling
• Experience managing renewals, upsells, or expansions in mid-market or SMB segments
• Professional experience within the Managed Service Provider (MSP) industry is required
• Prior experience in managed services, telecom, SaaS, or technology preferred