Mid-Market Account Manager

Job Summary

A company is looking for a Mid-Market Account Manager.

Key Responsibilities

• Drive account expansion through upselling, cross-selling, and increased product adoption
• Lead commercial conversations with existing customers around contract renewals, expansions, and upgrades
• Build strategic relationships with key stakeholders, including directors and C-suite executives

Required Qualifications

• 3+ years of experience in mid-market or enterprise SaaS account management or a strategic sales role
• Proven success managing complex sales cycles and larger deal sizes ($25K+ ACV)
• Experience using CRM tools to manage customer interactions (Hubspot, Salesforce, etc.)
• A bachelor's degree in Business Administration or a related field preferred
• A continuous growth mindset, with a focus on learning and embracing challenges