Mid-Market Account Manager

Job Summary

A company is looking for an Associate Manager, Mid-Market Account Manager.

Key Responsibilities

• Implement account strategy/planning, revenue forecasting, and complex problem-solving to drive customer retention and growth
• Monitor customer relationships and deliver quarterly business reviews to assigned accounts
• Generate and close new whitespace opportunities and secure existing customer business through contract renewals

Required Qualifications

• 2-3 years of experience in Account Management, Customer Success, or Sales
• Background of success in customer retention
• Expertise in driving revenue through upselling to enterprise-level customers
• Comfortable leveraging technology platforms such as CRM tools
• Bachelor's degree preferred