Mid-Market Account Manager

Job Summary

A company is looking for a Mid-Market Account Manager to manage customer relationships and drive account growth.

Key Responsibilities

• Manage a dedicated book of mid-market accounts focusing on renewals and strategic expansion
• Build relationships with key stakeholders to ensure value recognition across all business levels
• Lead business reviews using adoption data to demonstrate ROI and identify opportunities for expanded partnerships

Required Qualifications

• Background in BDR, SDR, or AM roles with a focus on sales growth
• Ability to thrive in a fast-paced environment and manage multiple customer milestones
• Strong operational skills with a focus on maintaining accurate Salesforce records
• Proficiency in leveraging AI and automation tools to enhance account management
• Experience in identifying churn risks and expansion signals early