Mid-Market Account Manager

Job Summary

A company is looking for a Mid-Market Account Manager.

Key Responsibilities

• Manage a portfolio of 40-60 mid-sized accounts, focusing on account health and growth potential
• Conduct consultative upselling and lead Quarterly Business Reviews with key stakeholders
• Forecast renewal cycles and manage the negotiation process for account renewals

Required Qualifications

• 3-5 years of experience in B2B SaaS Account Management with Mid-Market accounts
• Proven track record of maintaining a Net Revenue Retention (NRR) of 100%+
• Experience working with multi-stakeholder sales environments
• Strong technical aptitude and ability to learn complex products quickly
• Experience with tools like Gainsight, ChurnZero, or Salesforce for data analysis