Mid-Market Account Manager

Job Summary

Managing a book of 50 Strategic Food & Beverage Sellers, the full-time Mid-Market Account Manager will drive account-based revenue growth through customized onboarding, cross-selling opportunities, and serve as the voice of the upmarket seller with Product Teams while working remotely.

Key responsibilities

• Grow account-based revenue by identifying use-case expansion and cross-sell opportunities
• Act as a consultant to high-value restaurant sellers, ensuring their goals are met through tailored solutions
• Negotiate pricing and provide exceptional client service to resolve seller issues effectively

Required qualifications

• 5+ years of relevant Account Management experience
• Proven track record of managing and growing a book of business valued between $5M and $20M
• Experience with contract and pricing negotiations with senior stakeholders
• Strong technical solutioning skills, including requirements gathering
• Preferred experience in the restaurant or Food & Beverage technology sector